Your Executive Search Committee has narrowed down the candidate pool to the top three. There will be a whole host of reasons the top three are in the mix but some of those reasons may not increase the likelihood of success in moving the department/organization forward. Reasons could include the one least likely to make significant changes, or the one most liked, or an internal candidate that everyone knows and are comfortable with. How do you significantly increase your chances of selecting the “best” one?
My last LinkedIn article addressed the importance of involving physicians in transformational change. I emphasized the need to redouble efforts to support physicians, elevate physician leaders, and keep physicians at the forefront of major initiatives.
What I didn’t discuss is the commitment those of us in the C-Suite must make to create an environment and culture where physicians can thrive. For decades, we’ve been talking about the need to improve physician-hospital relationships. While discussion is a step in the right direction, the truth is that we, as an industry, should have made more progress by now.
In the podcast, Mark explains how TriHealth took a $100 million loss in the first months of the pandemic. During hard times, you expect emotional bank accounts to be depleted, but when you handle things the right way, you can actually strengthen relationships and positively impact the entire organization. In TriHealth’s case, they came back stronger, more aligned, and more cohesive than ever. Now, at about three months into reopening, the system is at about 95 percent of their previous levels of revenue and clinical activity. A huge part of their success lay in how they approached communication.
Great communication plays a vital role in solving almost every problem in the workplace. How well leaders communicate has everything to do with how well employees engage in their work, how they take feedback, and whether or not they feel a sense of meaning and purpose. This type of communication is incredibly hard. It doesn’t come naturally to most.
Acceptance to medical school is the first step in a long journey for physicians. As the odyssey unfolds, classes and patient interactions reinforce the joy of medicine and with this comes the realization that a life-long pursuit of clinical excellence is a given, not an option.
Have you ever noticed that when things don’t go well, there’s always a meeting afterward? It’s typical for companies to do a deep dive, analyzing step by step what went wrong and how to fix it. We spend a lot of time, energy, and heartache focusing on what goes wrong.
There is nothing wrong with this: troubleshooting problems, creating solutions, and infusing them into your processes and procedures is critical to helping your business get better and better. However, it’s only one side of the story.
We are often hesitant to admit we don’t know something. Rather than saying, “I don’t know,” we often give an answer thinking the boss will think less of us if we don’t know. That fear forces answers that sometimes need more thought or research. The reality is that saying, “I don’t know,” or I need a little time to think it through will make your boss and colleagues respect you even more.