Can’t Doctors and Administrators Get Along?

“Top 3 Ways to Foster An Optimal Working Relationship Between Physician Leaders And Hospital Administrators”
Weekly Podcast for Physician Leadership ?

Elsie Koh MD

Hosted by Elsie Koh, MD, MHL, FSIR

Starring: Bernard Klein, MD MBA

Chief Executive, Providence Holy Cross Medical Center
Mission Hills, CA
Board-certified Internal Medicine physician
Chapter 3.1 “The CEO and the CMO,” from “The Chief Medical Officer’s Essential Guidebook.”
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Dr. Klein has served as both Chief Medical Officer and Chief Executive Officer for Providence Holy Cross Medical Center and has a unique perspective from both sides, the clinical and administrative.

Questions: ?
1. What are the top 3 ways both physicians and executive administrators can improve their relationships and communication?
2. How has being on both sides as a CMO and now CEO been helpful to your deep understanding of what each wants from the other and how to bridge that gap?
3. From a physician’s perspective, what should physicians be keenly aware of when it comes to speaking with and influencing the decisions of the CEO?


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