Author: Quint Studer

Quint Studer - Focus on Retention

Focus on Retention: Questions to Ask a New Employee
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When I hear from leaders, staffing is almost always at or near the top of the biggest issues they are facing. It seems we are constantly asking ourselves, Do we have enough staff? This question usually centers on the number of staff. If we are fortunate enough to have the needed numbers, then the discussion moves to items like, What is the experience level of our staff? Usually it is both. One, there’s not enough staff, and two, there’s a lot of inexperience in the staff.

There are no easy answers, or no answers at all.

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Run TO a new job not FROM

It’s Better to Run TO a New Job Than FROM a Current One
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A person reached out to me sometime back about a potential job change. A company had called him to recruit him. It is always exciting to know a company feels highly enough about us to reach out. The conversation made me think about how employees approach new job offers. Are they excited about moving on to a great opportunity? Or are they mostly relieved to be escaping bad circumstances? And what role has the current company played in bringing them to this decision?

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Quint Studer

In Hard Times, Communication Will Save You.
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In the podcast, Mark explains how TriHealth took a $100 million loss in the first months of the pandemic. During hard times, you expect emotional bank accounts to be depleted, but when you handle things the right way, you can actually strengthen relationships and positively impact the entire organization. In TriHealth’s case, they came back stronger, more aligned, and more cohesive than ever. Now, at about three months into reopening, the system is at about 95 percent of their previous levels of revenue and clinical activity. A huge part of their success lay in how they approached communication.

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Quint Studer

Why the Words We Say Matter
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Great communication plays a vital role in solving almost every problem in the workplace. How well leaders communicate has everything to do with how well employees engage in their work, how they take feedback, and whether or not they feel a sense of meaning and purpose. This type of communication is incredibly hard. It doesn’t come naturally to most.

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Find What’s Right and Recreate It.

Find What’s Right and Recreate It. (Some Questions That May Help)
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Have you ever noticed that when things don’t go well, there’s always a meeting afterward? It’s typical for companies to do a deep dive, analyzing step by step what went wrong and how to fix it. We spend a lot of time, energy, and heartache focusing on what goes wrong.

There is nothing wrong with this: troubleshooting problems, creating solutions, and infusing them into your processes and procedures is critical to helping your business get better and better. However, it’s only one side of the story.

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Quint Studer

Why we should say, “I don’t know” more often | Quint Studer
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We are often hesitant to admit we don’t know something. Rather than saying, “I don’t know,” we often give an answer thinking the boss will think less of us if we don’t know. That fear forces answers that sometimes need more thought or research. The reality is that saying, “I don’t know,” or I need a little time to think it through will make your boss and colleagues respect you even more.

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