Quint Studer | Physician Leadership Career Network

Focus on Retention: Questions to Ask a New Employee

By Quint StuderEmployee Engagement, employee retention, retention

When I hear from leaders, staffing is almost always at or near the top of the biggest issues they are facing. It seems we are constantly asking ourselves, Do we have enough staff? This question usually centers on the number of staff. If we are fortunate enough to have the needed numbers, then the discussion moves to items like, What is the experience level of our staff? Usually it is both. One, there’s not enough staff, and two, there’s a lot of inexperience in the staff.

There are no easy answers, or no answers at all.

Ten Guiding Principles for New Leaders

By Quint Studerleadership development

In 1996, I left the role of senior vice president of Holy Cross Hospital in Chicago, IL, for the role of administrator/president of Baptist Hospital, Inc., in Pensacola, FL. At…

The Power of the Stay Interview

By Quint Studeremployee retention, physician retention, retention

Many businesses are desperately seeking good employees right now. Yours may be one of them. But even if you’re not feeling the impact of the talent shortage yet, there’s a…

Defiance, Compliance, Reliance: Moving People Through the Phases of Change

By Quint Studerleading change

This column is about how to lead change. I am starting with a story on traffic roundabouts. They are a great example of leading change due to people’s initial reaction to them.

It’s Better to Run TO a New Job Than FROM a Current One

By Quint Studercareer advice, job change, new job, Quint Studer

A person reached out to me sometime back about a potential job change. A company had called him to recruit him. It is always exciting to know a company feels highly enough about us to reach out. The conversation made me think about how employees approach new job offers. Are they excited about moving on to a great opportunity? Or are they mostly relieved to be escaping bad circumstances? And what role has the current company played in bringing them to this decision?

Things Don’t Get Done Right Unless You’re Involved? Here’s How to Break the Cycle.

By Quint StuderCoaching, Quint Studer, Quint Studer Leadership Tips, Self-Help

You may have heard the phrase “If you want something done right, you have to do it yourself.” Hopefully, as a leader, you don’t find yourself saying this very often.

In Hard Times, Communication Will Save You.

By Quint Studer

In the podcast, Mark explains how TriHealth took a $100 million loss in the first months of the pandemic. During hard times, you expect emotional bank accounts to be depleted, but when you handle things the right way, you can actually strengthen relationships and positively impact the entire organization. In TriHealth’s case, they came back stronger, more aligned, and more cohesive than ever. Now, at about three months into reopening, the system is at about 95 percent of their previous levels of revenue and clinical activity. A huge part of their success lay in how they approached communication.

Why the Words We Say Matter

By Quint StuderQuint Studer

Great communication plays a vital role in solving almost every problem in the workplace. How well leaders communicate has everything to do with how well employees engage in their work, how they take feedback, and whether or not they feel a sense of meaning and purpose. This type of communication is incredibly hard. It doesn’t come naturally to most.

Find What’s Right and Recreate It. (Some Questions That May Help)

By Quint Studerprocess improvement, Quint Studer

Have you ever noticed that when things don’t go well, there’s always a meeting afterward? It’s typical for companies to do a deep dive, analyzing step by step what went wrong and how to fix it. We spend a lot of time, energy, and heartache focusing on what goes wrong.

There is nothing wrong with this: troubleshooting problems, creating solutions, and infusing them into your processes and procedures is critical to helping your business get better and better. However, it’s only one side of the story.

Why we should say, “I don’t know” more often | Quint Studer